Cookies Settings
Effective date: August 2026
It works together with our Privacy Policy and Terms of Service.
1. What this Policy covers
This Policy covers cookies and similar technologies (such as local storage, pixels, and SDKs) used when you visit Hanwok's website or use browser-based parts of the Services.
Our mobile app may use device identifiers and similar tools described in our Privacy Policy. Where those tools work like cookies, the principles in this Policy still apply.
2. What cookies and similar tech are
Cookies are small text files stored on your device when you visit a site. They help the site remember preferences, keep you signed in, measure performance, and understand how features are used.
Similar technologies include local storage, session storage, pixels, and mobile SDKs that store or read information on your device for comparable purposes.
3. How we use cookies
We use cookies and similar technologies to:
- • Keep the Services secure and working (for example session and load balancing)
- • Remember preferences such as cookie choices or display settings
- • Understand traffic, feature usage, and performance so we can improve Hanwok
- • Support payments and fraud prevention through trusted providers such as Paystack
- • Measure marketing effectiveness where we run campaigns and where the law allows
4. Types of cookies we use
4.1. Strictly necessary
These cookies are required for the Services to function. They enable core features such as security, network management, and accessibility. You cannot turn these off through our cookie settings because the site would not work properly without them.
4.2. Functional
These cookies remember choices you make (for example language or region preferences) so we can provide a more tailored experience.
4.3. Analytics and performance
These cookies help us understand how visitors use the Services, which pages are visited, how long sessions last, and where errors occur, so we can improve reliability and design.
4.4. Marketing (if used)
If we run ads or measure campaign performance, marketing cookies may help us understand reach and relevance. We do not sell your personal data. Where required, we will only use non-essential marketing cookies with your consent.
5. Third-party cookies
Some cookies are set by third parties that provide services to us. For example, Paystack may set cookies when you complete checkout. Analytics or infrastructure providers may also set cookies when enabled.
Those providers process information under their own policies. This Cookie Policy covers Hanwok's use of cookies on the Services; third-party practices are governed by their documents.
6. Your choices and controls
You can control cookies in several ways:
- • Browser settings: most browsers let you block or delete cookies
- • In-product cookie preferences: where we offer a cookie banner or settings panel
- • Device / OS settings: for app-related identifiers described in the Privacy Policy
Blocking strictly necessary cookies may break sign-in, payments, or other core features. For more on your privacy rights, see our Privacy Policy.
7. How long cookies last
Session cookies expire when you close your browser. Persistent cookies remain until they expire or you delete them. Retention periods vary by purpose (for example short-lived session tokens versus longer analytics identifiers).
8. Changes to this Policy
We may update this Cookie Policy from time to time. We will post the updated version with a new effective date. Continued use of the Services after the effective date means you accept the updated Policy.
9. Contact
Hanwok - Privacy / Cookies
Email: hello@hanwok.com
Quick summary
(This summary is for quick reference and is not a substitute for the Policy)
| Topic | Our approach |
|---|---|
| Sell cookie data? | No |
| Strictly necessary | Required for the site to work |
| Analytics | Help us improve the Services |
| Payments | Paystack may set its own cookies |
| Control | Browser settings + in-product choices where offered |
| More detail | See our Privacy Policy |